PRIVACY POLICY
Scope: inextra.africa · sc.inextra.africa · enh.inextra.africa
1. Data Controller
The global data controller is INEXTRA GROUP Ltd (Mauritius). Operational management and local support for Côte d'Ivoire are provided by INEXTRA AFRICA CI (Abidjan).
2. Activités de Traitement
| Service | Purpose | Legal Basis | Data | Retention |
| CRM / Prospects | Sales management | Legitimate interest | Name, Email, Phone | 3 years (last contract) |
| Helpdesk | Technical support | Contract | Tickets, Logs, Config | Contract + 5 years |
| SC / ENH Portals | Cloud Access | Contract | Credentials, Usage metrics | Contract + 12 months |
| RH / Recruitment | Local recruitment | Pre-contractual | CV, Interview notes | 2 years |
| Billing | Accounting | Legal obligation | Invoices, Contact details | 10 years |
3. Hosting & Processors
ll data is centralized on Amazon Web Services (AWS), Paris Region (France).
- Security: AWS encryption, MFA, HTTPS, Odoo role-based access.
4. Cookies
- inextra.africa: Uses Google Analytics (GA4) subject to your consent (IP anonymization).
- sc.inextra.africa / enh.inextra.africa: Secured environments. Strictly necessary session cookies only. No tracking banner required.
5. Your Rights
You have the right to access, rectify, and erase your data in accordance with Ivorian Law n°2013-450 and the Mauritius PDPA.
- Contact : group@inextra.org (Response within 30 days).
- Authorities: ARTCI (Côte d'Ivoire) or DPC (Mauritius).